Shipping and Delivery Policy
At Y2KSolution, we strive to ensure a seamless and efficient delivery process for all our hosting reseller services. Since our products and services are digital, there are no physical shipments involved. Below is a detailed overview of our shipping and delivery process:
1. Order Processing Once your payment is successfully processed, our system automatically verifies the transaction and provisions your hosting account. This process typically takes only a few minutes but may take up to 24 hours in rare cases of additional verification requirements.
2. Account Activation Upon successful verification, your hosting account credentials will be sent to your registered email address. The email will contain all necessary details, including login credentials, nameservers, and additional setup instructions.
3. Service Delivery Time
4. Digital Delivery Method All hosting reseller accounts and related details are delivered electronically via email. Please ensure that your email address is correctly entered at checkout to avoid delays.
5. Non-Delivery Issues If you do not receive your account details within the specified timeframe, please check your spam/junk folder. If you still have not received it, contact our support team at [email protected] with your order details.
6. Refund and Cancellation Policy Since our services are digital, refunds are subject to our refund policy. Please refer to our terms and conditions for eligibility and details regarding cancellations.
7. Customer Support For any issues related to order processing, account activation, or service delivery, our support team is available 24/7 via live chat, email, and support tickets.
For any further questions regarding our shipping and delivery policy, feel free to contact us at [email protected] or visit our website for more details.
